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We used NETBankAudit for a BSA Validation and are currently contracted for IT Audit and testing services. Our experience has been a very good one. The audits were very thorough and professional with helpful recommendations. We have used several large accounting firms for outsourced internal audit needs, but I have found NETBankAudit to be superior in terms of communication, scope, knowledge, and timeliness of reporting.
Tom Cosby, Internal Auditor Crane Federal Credit Union, Odon, IN $700 million, 20 locations, NCUA
“Everyone in the bank was phenomenally pleased with NETBankAudit. They were there to help, to be part of the team, and were not there to play “gotcha.’ We were pleased with their overall approach.”
Diana Murray, VP, CRCM, CBAP, Compliance and Project Analyst, Longview Greggton Austin Bank, Texas National Association, Jacksonville, TX $2.1 billion , in total assets, 34 locations, OCC regulated
Auditors have been very knowledgeable and able to relate to Credit Unions vs. Banks. They have a clear structure in their process and follow agreed delivery timelines for draft and final reports. They ensure all recommendations are supported by a source regulation or best practices that is relevant to Credit Unions. We have had a very good experience with NETBankAudit and our Supervisory Committee appreciates the final reporting format (easy to follow and readable for volunteers).
James Wheeler, VP - Chief Risk and Information Officer First Financial Federal Credit Union of Maryland in Sparks Glencoe, MD $1.2 Billion in assets, 8 Branches, NCUA regulated
Mike Young was great to work with - He involved the Audit Department effectively throughout the engagement; Discussions were not at a high-tech level with us or with the Audit Committee, so we felt comfortable talking with him and asking questions; Even though the engagement was performed remotely due to COVID, video conferences were employed so we were able to see faces and interact in a way that provided a more personalized experience. We look forward to working with him in person next year.
Robert Clark, Internal Audit Manager Resource Bank Covington, LA Assets: $933M, 11 branches FDIC Regulated
We are very satisfied with our first NETBankAudit experience. Joe was easy to deal with and took the time to explain things to us. We are not technical experts, so we really appreciated his approach.
Steve Searfoss, Manager Of Member Services and Operations AAA Federal Credit Union in South Bend, IN Assets $73M, NCUA